A customer named Terri C. recently wrote this email to Seagate concerned about her purchase of Olive Leaf Extract that had a date stamped 9/13 on the bottle.
Comments: Hi: I have olive leaf extract pills with an date of 9/13 on the bottom is it still safe to use?
This is a question that we very frequently receive from customers since we switched over to using the MFG date instead of EXP dates on our supplement bottles.
Hello Terri,
The 9/13 date stamp on the bottle that you see on the bottle has the letters MFG placed in front of that date, which stands for manufacturing date. We switched to using MFG (manufacturing date) instead of EXP (expiration date) on our supplement bottles at the request of our local California FDA inspectors since we could not determine that this product would ever expire. So that product stamped 9/13 is good at least until 9/17, probably a lot longer … as long as you store it sealed in a cool dry place, but not your refrigerator. All of Seagate’s encapsulated powders have been freeze-dried in our plant and will last a very long time
Thank you
Seagate Customer Service
I am a 70-year old senior citizen from the Philippines. I purchased a food supplement recently. It has the following dates at the bottom of the box: 5/11/2018 and 5/11/2019. I am confused about how to interpret these. Obviously, the product has only a one-year shelf life but the months and days or days and months are perplexing. Is my interpretation of the expiration date 5/11/2019 as May 11, 2019, and not November 5, 2019, correct? I was enticed by the promo and ordered 3 boxes of the supplement online delivered on April 26, 2019. Each box contains 7 sachets to be taken daily. Unaware of the dates because I trusted the company, I already consumed one box before I discovered the dates stamped on them. I lodged my complaint but the company is tricking me around. I want to seek your advice Thank you very much for your help.
Sorry, that obviously is some other company’s mystery product. I personally would contact my credit card company and ask them to reverse the charges after returning the remaining product to the place of purchase.