Seagate receives many comments and questions from our customers responding to our blogs and emails. This week we received this comment from a customer named Sonia T. regarding a sentence we have been placing in our monthly emails to customers which stated “Become more proactive in supporting your immune system this season…. given the absence…
Category: Customer Letters
Customer question – controlling hypertension
On August 12, a customer named LindaMaria asked emailed Seagate with the following question: Good evening, I am looking for a natural solution for hypertension. I am on my fifth drug to control it, and everyone of them have had side effects that I cannot tolerate. Do you have any products, or combination of products…
Response to a customer review claiming shark cartilage was too expensive
Sometimes it is interesting to see what sorts of feedback Seagate receives from customers: Hi Kathy, On January 26 you posted the following review of Seagate Shark Cartilage: Product Name: Shark Cartilage 650mg 300 V Caps (Product #230) Name: kathy A. (name hidden to protect her identity) Location: williston park Rating: 4: pricey no coupons…
Comparing Olive Leaf Extract brands
It is impossible to make a comparison with brands whose only contribution to their product is the design of their label. These days the product most often chosen for comparison is the Olive Leaf Extract. However, the question we have is how do you compare competitors who purchase their extract from others, usually brokers of …
Take a pill or should I change my lifestyle
A customer named Robert recently emailed us this series of questions below regarding Seagate Lycopene, other brands of lycopene, the stability of this product, shelf life, and scientific studies all for the purpose of maintaining his healthy blood pressure. The customer wrote: “I just ordered you lycopene supplement as an alternative to lycomato which for…
Toenail fungus customer question
Toenail fungus is one of the most common health questions directed towards our Seagate website. A customer named Mariel wrote to us in December- “How many and how often do I need to take the Olive Leaf Ext caps if I’ve candida overgrowth, one toenail half infected, sinus infection, itchy scalp. Thank you! Seagate replied:…
Do freezing temperatures affect health food products?
Seagate ships products throughout the year. During the winter months, we ship products into some very very cold regions, such that the USPS and UPS trucks storage compartments can be well below freezing. Products left on porches or in mailboxes will be further subjected to sub-freezing temps. A customer Diane D. of Coon Rapids, MN…
A Question about Nasal Polyps and Olive Leaf Nasal Spray
A customer name Mary posted a question last week about her husband’s nasal polyps — would the Olive Leaf Nasal Spray help get rid of his polyps which have completely blocked the flow of air into his nose? Seagate Responded: Hello Mary, I happen to have had this same problem (unfortunately) about 15 years…
Facebook comment — local guru
Recently Seagate posted an article on Facebook and on this blog entitled “Natural ways to reduce high blood pressure without drugs“. This is one of many articles we have written about staying healthy by maintaining a proper diet along with regular exercise. A no-brainer, at least for most people. However, the FB page did receive…
Can Olive Leaf Nasal Spray be used every day for congestion?
A very frequent question that we hear regards the repetitive use of our homeopathic medicines and whether they are safe to use on a regular continuous basis or whether there is any danger from long-term use. A customer named Teresa recently emailed this question – “Can I use the olive Leaf nasal spray everyday for…