A customer named Kathy B. living in Bluff, IL recently wrote this email to Seagate regarding her possible interest in purchasing Seagate’s Lycopene and whether it is the same as another brand called Lyc-O-Mato. Comments: Hi, Is your tomato product the same as lycomato? My friend of mine has high blood pressure. I looked up…
Category: Customer Letters
Olive Oil Solidifying during Cold Weather
A customer named Anisa Marie in Michigan recently wrote this email to Seagate concerned about her order from our company that had arrived to her home during very cold winter– Comments: Hi, I just received my order and I live in Michigan where its extremely cold. My olive oil I ordered from you is…
Olive Oil Rancidity
A customer recently emailed these questions regarding the possible rancidity of olive oil in capsules: I have a few questions. 1. Do you list when the Olive Oil capsules have been harvested? The harvest date shows how fresh it really is. Im worried about it being rancid as all oils will eventually get rancid….
MFG date vs. EXP date
A customer named Terri C. recently wrote this email to Seagate concerned about her purchase of Olive Leaf Extract that had a date stamped 9/13 on the bottle. Comments: Hi: I have olive leaf extract pills with an date of 9/13 on the bottom is it still safe to use? This is a question that…
Addressing any doubts about farming in Mexico by Richard Lentz
A customer in Duncanville recently wrote this email to Seagate concerned about discovering that Seagate operates farms in Mexico. Comments: I much prefer taking olive leaf than going on antibiotics. However, I was shocked to read on your label that this product is actually grown in Mexico; I thought it was from your farm in…
PROPER STORAGE OF SEAGATE SUPPLEMENTS WITHOUT REFRIGERATION
A customer recently emailed these questions regarding the proper storage of Seagate supplements in their home: Why do the products say cool dry place but “do not refrigerate”? I live in the south where the only cool, dry place is the refrigerator. It is very humid and warm most of the year, so I…
Seagate Shark Liver Oil and its effect on the Balance of Nature
A customer named Joyce living along the Hudson Valley north of New York City recently wrote this email below to Seagate concerned about our company’s processing and use use of shark liver oil and whether it was affecting the “balance of Nature”– Comments: I am hesitant to purchase products from a company that uses shark…
Does Olive Oil Need to Be Stored in Tinted Bottles?
Since we released our Seagate brand 100% extra virgin olive oil, some of our customers have been asking us about the color of our glass bottles. Our olive oil used to come in a clear glass bottle. You’ve probably gotten used to…
Addressing possible mold damage in a basement
A customer named Michelle M. recently wrote this email to Seagate concerned about her basement’s musty smell and whether the Olive leaf Surface Cleaner 2 oz spray might help solve her problem– Comments: Hi, I have a musty smell in my basement. I do have a dehumidifier but would like to use a product that…
How to Protect Your Skin From Boiling Water Burns
One of our loyal customers recently wrote to us about a terrifying incident she had while cooking. She tripped while carrying a pot of boiling water, spilling it on the palm of her hand and causing a tremendous amount of panic and pain. Accidents happen, and unfortunately, this one has happened to a lot of…