One of our loyal customers recently wrote to us about a terrifying incident she had while cooking. She tripped while carrying a pot of boiling water, spilling it on the palm of her hand and causing a tremendous amount of panic and pain. Accidents happen, and unfortunately, this one has happened to a lot of…
Category: Customer Letters
Cold weather transport does not harm Seagate’s products
A customer named Ann living in Michigan recently wrote this email to Seagate concerned about her order from our company that had just arrived to her home in the middle of this very cold winter– Comments: Hi, I just received my order and I live in Michigan where its extremely cold. My olive oil I…
Dear Seagate – Are your Olive Oil Bottles tinted?
Every week we will be posting anonymous questions from our customers. Everything from correct dosage, to our farming methods, and much more. Dear Seagate Is the olive oil bottle of your new product “100% Extra Virgin Olive Oil” darkened to protect the oil? It looks like clear glass in the picture. Thank you, Megan Dear…
Dear Seagate – Grapes or Grape Seed Extract?
Every week we will be posting anonymous questions from our customers. Everything from correct dosage, to our farming methods, and much more. Dear Seagate How does taking your grape seed extract differ from putting seeded grapes in a smoothie? Thank you, Jessie Dear Jessie, If you can get the seeded grapes, we always encourage that…
Dear Seagate – I am worried about my heart health
Every week we will be posting anonymous questions from our customers. Everything from correct dosage, to our farming methods, and much more. Dear Seagate How well will Pomegranate and Grape Seed Extract work together for helping to keep the heart arteries clean? Grace to You. Thank you kindly, Alex Dear Alex, When people ask such…
Dear Seagate – What can I do about acne?
Every week we will be posting anonymous questions from our customers. Everything from correct dosage, to our farming methods, and much more. Dear Seagate My lady friend has bad acne on her face and she says it hurts, which of your products would possibly give her some relief? Thank you, Swenson Dear Swenson, If her…
Using Shark Cartilage for joint issues
This is the response by Seagate to a customer’s inquiry regarding the possible use of shark cartilage for their joint issues. On occasion, the explanations we provide to important customer questions are important enough that they should be available for viewing by all customers. Dear Ron: We shipped a 300-cap bottle of the shark cartilage…
Dear Seagate – What can I do about a fungal toenail infection?
Every week we will be posting anonymous questions from our customers. Everything from correct dosage, to our farming methods, and much more. Dear Seagate I was referred to your website for its promotion of Olive leaf. I was researching ways to lower my blood pressure, and someone who is a fan of yours said you…
Dear Seagate – How Much Nopal…is in Nopal?
Every week we will be posting anonymous questions from our customers. Everything from correct dosage, to our farming methods, and much more. Following up with last week’s Dear Seagate about Nopal cactus, we had another interesting question come in that should be shared with all… Dear Seagate I bought a cactus leaf (ear?) at the…
A Customer Letter concerning standardization of Grape Seed Extract
Once in a while a customer emails us a question that really goes to the heart of who Seagate is and why we are different from the other 100 or 200 labels selling grape seed extract and other assorted raw materials imported from China. Earlier this month, a customer named Gina wrote this email: Name:…